Privacy Policy
This Privacy Policy describes how Yun Xin International Co. LLC (“Company”, “we”, “us”, or “our”) collects, uses, protects, and discloses your personal information when you visit, use, or make a purchase from https://yunxglobal.com/ (the “Site”).
We are committed to protecting your privacy. By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. Because we operate cross-border e-commerce networks linking our operational infrastructure in China with customers in the United States and internationally, we handle your data under strict secure transmission guidelines.
1. Information We Collect
When you visit the Site, register an account, or complete an order for physical goods, we collect specific information necessary to provide services to you:
- Personal Identifier Information: Name, billing address, shipping address, email address, phone number, and account passwords.
- Transaction Data: Details of the specific physical goods you purchased, purchase amounts, order dates, and interaction history. We do not collect or store complete credit card or payment credentials directly on our systems.
- Device and Usage Information: Automatically collected data when you browse our Site, including IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and basic cookie logs.
2. How We Collect Data
We gather data through several primary mechanisms:
- Direct Submission: Information you explicitly type into our forms when creating an account, filling out checkouts, writing product reviews, or reaching out to customer support.
- Cookies and Automated Tools: Small data files stored on your hard drive or device memory. We use cookies to keep you logged into your account, remember cart items across sessions, and analyze overall traffic trends. You can disable cookies via your browser settings, though some functional e-commerce capabilities may cease working.
3. How Your Information Is Used
We use your personal data to fulfill core commercial services and legal obligations, specifically to:
- Process, securely fulfill, and accurately ship physical goods from our international distribution centers to your designated address.
- Send tracking updates, receipts, invoice confirmations, and order status communications.
- Administer, maintain, and verify your personal user account profile.
- Process legal 7-day returns, damaged item claims, and refunds via integrated payment pathways.
- Monitor for fraud, security breaches, and suspicious transactional behavior to guarantee systemic safety.
- Improve layout, display speeds, product offerings, and customer care quality based on usage statistics.
4. Sharing and Disclosing Your Information
We do not sell, rent, or trade your personal information to third parties for independent marketing purposes. We share your information exclusively with trusted third-party operational service partners to execute cross-border commerce:
- Payment Gateways: Your financial interactions are sent directly to encrypted, PCI-compliant processing networks including Stripe, 2checkout, PayPal, Apple Pay, and Union Pay.
- Logistics and Fulfillment Providers: Shipping details (name, delivery address, phone number) are shared with cross-border fulfillment firms, air freight carriers, and local final-mile couriers (such as USPS, FedEx, or UPS) to transport packages from China into the United States or other target markets.
- Legal Compliance: We may disclose information if required to do so by applicable international laws, customs declarations regulations, or subpoenas issued by authorities in the United States, China, or other relevant jurisdictions to prevent fraud or legal non-compliance.
5. Data Security & International Retention
Your data may be transferred across international borders, including transmission from your home country to servers and facilities located within the United States and China. We implement appropriate technical, organizational, and physical security parameters to guard your personal credentials against loss, data modification, unpermitted access, or exposure.
We retain your personal information only for as long as necessary to fulfill the operational tracking requirements detailed in this Policy, or as legally mandated for tax, corporate auditing, customs records, and cross-border commercial compliance.
6. User Content and Public Reviews
If you choose to submit a buying experience review or post product feedback, please note that this data becomes publicly visible to other platform guests. Do not incorporate sensitive personal info inside publicly facing comments or feedback text fields.
7. Your Data Rights
Depending on your geographic location (e.g., specific United States jurisdictions or international privacy updates), you may possess specific rights over your data, including:
- The right to request access to the data we hold on you.
- The right to correct or update inaccurate personal files.
- The right to demand the erasure of your user account profile and stored information, subject to certain ongoing commercial obligations (such as completing an in-transit order or tax filing).
To exercise any of these options, please contact us using the legal email below.
8. Updates to This Privacy Policy
We may modify or update this Privacy Policy from time to time to align with altering data processing operations or international regulatory changes. Revised versions will be marked via an updated “Last Updated” date at the very beginning of this page. We suggest reviewing this privacy guide periodically to stay aware of how we protect your information.
9. Contact Information
For any privacy inquiries, specific data removal requests, or questions regarding how we process information, please connect with our compliance desk directly:
Corporate Name: Yun Xin International Co. LLC
Email Desk: support@yunxglobal.com
Operational Headquarters: ……….