Terms & Conditions

Welcome to YunxGlobal. These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://yunxglobal.com/ (the “Site”), operated by Yun Xin International Co. LLC (“Company”, “we”, “us”, or “our”).

Please read these Terms and Conditions carefully before accessing or using our Site. By accessing, browsing, or creating an account on the Site, or by purchasing physical goods from us, you agree to be bound by these Terms and all terms incorporated by reference. If you do not agree to all of these Terms, do not use this Site.

1. Business Structure and Governing Law

Yun Xin International Co. LLC is an online e-commerce selling platform. Our global operations are conducted via our registered corporate address in China, with cross-border fulfillment targeted primarily at consumers in the United States of America:

As the Company is actively filing for registration as a United States Limited Liability Company (LLC) to support its cross-border commerce architecture, you agree that transactions, disputes, and interpretation of these Terms shall be governed by, and construed in accordance with, applicable cross-border commercial principles, the laws of the People’s Republic of China, and applicable United States state and federal laws upon initialization of the US entity, without regard to conflict of law principles.

2. User Accounts and Eligibility

To purchase physical goods on our Site, users have the option to register and create a personal account. There is no strict age restriction to create an account for browsing; however, users under the legal age of majority in their jurisdiction must have parental or legal guardian consent to make monetary purchases.

When creating an account, you agree to:

• Provide accurate, current, and complete information as prompted by registration forms.
• Maintain the security and confidentiality of your account credentials.
• Promptly update your information to keep it accurate.
• Accept all responsibility for activities that occur under your user account.

We reserve the right, in our sole discretion, to suspend or terminate accounts that provide false data or violate security regulations.

3. Commercial Terms & Physical Goods Sales

Our platform primarily sources, manufactures, and exports physical consumer goods from China, shipping directly to buyers in the United States and other international regions.

• Product Descriptions: We strive to display product details, dimensions, and colors as accurately as possible. However, we do not warrant that product descriptions or images are 100% error-free, complete, or perfectly match physical items due to photographic variations or manufacturing variations.
• Pricing and Availability: All prices are listed in US Dollars (USD) unless specified otherwise. We reserve the right to modify prices or discontinue physical goods at any time without prior notice. In the event an item is listed at an incorrect price due to typographical error, we maintain the right to cancel orders placed for that item.
• Import and Customs Duties: Because goods are dispatched internationally from our cross-border facilities, buyers are designated as the importer of record. You are solely responsible for ensuring the product can be legally imported and for any customs clearance fees, import duties, or local taxes levied at your destination country.

4. Payments and Secure Processing

We provide various secure payment mechanisms for purchasing goods. By submitting payment info, you authorize our platform to charge the designated amounts through our integrated third-party payment gateways:

• Stripe / 2checkout: For secure standard debit and credit card processing.
• PayPal & Apple Pay: For express digital wallets.
• Union Pay: For regional and international multi-currency settlement.

We do not store complete financial credentials on our servers. All transaction traffic is processed via encrypted protocols compliant with Payment Card Industry (PCI) data security standards.

5. Return, Refund, and Damaged Goods Policy

We stand behind the operational quality of our sourced items. We provide a tailored consumer protection window:

• 7-Day Return Window: If an item arrives damaged or exhibits severe manufacturing quality issues, you are entitled to request a return and a full refund within seven (7) days of delivery.
• Process: To initiate a claim, you must log into your account or contact customer support, submitting visual proof (photographs or videos) clearly displaying the damage or quality defect.
• Conditions: Items must be returned in their original packaging, including all accessories or documentation received. Refunds will be issued back to the original payment channel (Stripe, PayPal, etc.) upon physical receipt and verification of the damaged goods at our processing facility. Returns for simple change-of-mind may be subject to restocking and return shipping costs borne by the customer.

6. User-Generated Content and Product Reviews

Registered users may have opportunities to share their purchasing experiences, write comments, upload product photos, and post public product reviews (“User Content”).

• License Grant: By posting User Content on our platform, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, translate, distribute, and display such reviews in marketing materials or on the Site.
• Content Standards: You promise that your User Content will not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or otherwise injurious to third parties.
• Moderation and Takedown: We retain absolute editorial control. We reserve the right (but do not assume the obligation) to monitor, edit, or completely remove any User Content that we deem inappropriate, fraudulent, harmful, or in violation of these Terms at any time without notice.

7. Intellectual Property Rights

The Site contains proprietary intellectual property belonging exclusively to Yun Xin International Co. LLC. This includes, but is not limited to, all website designs, text, graphics, logos, brand markers, interfaces, custom icons, code structures, and the selection/arrangement thereof (collectively termed “Proprietary Content”).

You are granted a limited, non-exclusive, non-transferable license to access the Site strictly for personal, non-commercial shopping purposes. You are strictly prohibited from copying, scraping, downloading, modifying, republishing, or commercially exploiting our text, logos, or graphics without our explicit, prior written authorization.

8. Limitation of Liability and Disclaimers

Disclaimer of Warranties: The Site, its services, and all physical products sold through it are provided on an “as is” and “as available” basis unless explicitly stated otherwise in writing. We make no representations or warranties of any kind, express or implied, regarding website uptime, the performance of the platform, or the merchantability or fitness for a particular purpose of the goods sold.

Limitation of Liability: To the maximum extent permitted by applicable international consumer law, Yun Xin International Co. LLC, its officers, directors, employees, or manufacturing partners shall not be held liable for any indirect, incidental, punitive, special, or consequential damages resulting from:

• Your use of, or inability to safely navigate, the Site.
• International shipping delays, custom holds, or transit damage outside our direct control.
• Any personal injury or property damage resulting from the normal wear, misuse, or application of physical items purchased from our store.

In no event shall our total aggregated liability to you for all damages or claims exceed the total dollar amount paid by you to the Company for the specific physical item that provoked the liability claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Yun Xin International Co. LLC, its parent affiliates, subsidiaries, officers, and suppliers from and against any third-party claims, liabilities, damages, losses, costs, or legal expenses (including reasonable attorney fees) arising from your breach of these Terms, your misuse of the platform, or your violation of any laws or rights of a third party.

10. Severability and Complete Agreement

If any single provision or section of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining terms shall continue in full force and effect. These Terms represent the final and complete understanding between you and Yun Xin International Co. LLC regarding your use of the website.

11. Amendments to These Terms

We reserve the right to update, modify, or replace any part of these Terms and Conditions at our sole discretion. We will announce significant updates by updating the “Effective Date” at the top of this document. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the publication of changes constitutes firm acceptance of those revisions.

12. Contact Information

If you have any questions, complaints, or inquiries regarding these Terms and Conditions, please contact us via the administrative channels below: